ED Registration Specialist — Fast Patient Access

Cape Fear Valley Health; North Carolina; On-site; USD 28,000 - 36,000; Full time

Job summary

Cape Fear Valley Health's Hoke Hospital in Raeford, NC, seeks an ED Registration Clerk to register emergency patients and ensure accurate demographic and insurance data. Duties include obtaining guarantor/insurance information, placing patient armbands, and processing payments.

The role supports admission status and relies on careful data entry and customer service. Ideal candidates will have a high school diploma, some college courses in healthcare administration, and experience with

Qualifications

• High school diploma or equivalent required.
• College courses in Business, Medical Office Administration, Health Care Administration, and/or Computer Technology preferred.

Responsibilities

• Registers emergency service patients in a fast-paced environment, creating patient accounts within 90 seconds of patient arrival.
• Queries EAD and enters accurate patient demographics into the computer system to obtain the correct patient medical record number and account number.
• Responsible for placing patient identification armbands on all Emergency Department patients after accounts are created to ensure patient safety.
• Obtains all demographic, guarantor, and insurance information and accurately documents into the registration system.
• Obtains physician order for observation or admission status to support services.

Skills

English proficiency

Insurance knowledge

Data entry

Microsoft Windows

Customer service

Multi-tasking

Stress management

Education

High school diploma

College courses in Business/Medical Office Administration/Health Care Administration/Computer Technology

Tools

Registration system

EDI transactions

Job description

Cape Fear Valley Health's Hoke Hospital in Raeford, NC, seeks an ED Registration Clerk to register emergency patients and ensure accurate demographic and insurance data. Duties include obtaining guarantor/insurance information, placing patient armbands, and processing payments.

The role supports admission status and relies on careful data entry and customer service. Ideal candidates will have a high school diploma, some college courses in healthcare administration, and experience with