ED Patient Services Specialist

Conway Regional; Conway, Northern (AR, KY); Hybrid; USD 28.000 - 36.000; Vollzeit

Zusammenfassung

Conway Regional Emergency Department is seeking a Customer Service Representative to handle receptionist and information functions, greet visitors, and direct patients to the triage nurse. The CSR will make rounds on ED patients and assist with informational problems for a smooth patient experience, contributing to a patient-centered care approach.

The role emphasizes teamwork and collaboration with ED staff to support patients and families in a fast-paced environment.

Qualifikationen

• Proof of high school or equivalent or higher education.

Aufgaben

• Handle receptionist and information functions in the ED.
• Direct patients to the triage nurse.
• Greet visitors and provide information as needed.
• Make rounds on ED patients to check on status and needs.
• Assist patients with informational problems and questions.
• Demonstrate commitment to teamwork through effective collaboration with ED staff.

Ausbildung

High school diploma or equivalent

Jobbeschreibung

Conway Regional Emergency Department is seeking a Customer Service Representative to handle receptionist and information functions, greet visitors, and direct patients to the triage nurse. The CSR will make rounds on ED patients and assist with informational problems for a smooth patient experience, contributing to a patient-centered care approach.

The role emphasizes teamwork and collaboration with ED staff to support patients and families in a fast-paced environment.