ER Patient Services Specialist

WLR ER LLC; Little Rock (AR); On-site; USD 44,083,000 - 66,125,000; Full time

Job summary

Nutex Health is seeking a Patient Services Representative to support the Emergency Center's operations, ensuring smooth check-in and check-out for patients while upholding confidentiality and safety.

The ideal candidate will have a High School Diploma or equivalent, at least 2 years of PSR experience in hospital/ER settings, and familiarity with medical registration, admitting, and scheduling. Excellent communication and organizational skills are essential in a fast-paced environment.

Qualifications

• High School Diploma or equivalent is required.
• Minimum of 2 years of experience as a PSR in a Hospital/ER/Clinic.
• Experience in medical registration, admitting, and ER scheduling preferred.

Responsibilities

• Front Desk Operations: greet patients, direct services, collect demographics, signatures, and manage inquiries.
• Financial Responsibilities: collect payments for co-pays and reconcile patient accounts.
• Facility Cleanliness: assist in maintaining cleanliness of patient areas and restrooms.
• Communication Skills: interact courteously with patients, families, physicians, and team members.
• Professional Development: attend monthly staff meetings and participate in improvement activities.
• Other Duties: assist management with additional tasks or projects as assigned.

Skills

Communication skills

Organizational abilities

Patient confidentiality

Education

High School Diploma or equivalent

Tools

EMR systems

Job description

Nutex Health is seeking a Patient Services Representative to support the Emergency Center's operations, ensuring smooth check-in and check-out for patients while upholding confidentiality and safety.

The ideal candidate will have a High School Diploma or equivalent, at least 2 years of PSR experience in hospital/ER settings, and familiarity with medical registration, admitting, and scheduling. Excellent communication and organizational skills are essential in a fast-paced environment.