ED Patient Access Specialist (Evenings)

University of Mississippi Medical Center; Jackson (MS); On-site; USD 19,000 - 28,000; Full time

Job summary

The University of Mississippi Medical Center seeks a Patient Access Representative - ED to greet patients, verify insurance, and register for services on the Main Campus Jackson. You will collect payments, schedule appointments, and maintain accurate patient records to ensure a smooth and compliant patient flow.

Strong communication and organizational skills are essential as you work with diverse patients and internal teams to support efficient throughput and data integrity in the EMR system.

Qualifications

• High school diploma or GED required.
• Basic knowledge of patient throughput workflows and regulations.
• Proficient with revenue cycle healthcare systems.
• Ability to maintain confidentiality and handle sensitive information.
• Analytical skills to identify root causes and correct errors.
• Strong verbal and written communication skills.
• Maintain professional standards and effective organization.

Responsibilities

• Greet and assist patients, families, and visitors with professionalism and empathy.
• Complete timely and accurate patient registration, including demographic, insurance, and financial information.
• Obtain necessary patient signatures on consent forms and notices, ensuring compliance.
• Verify insurance eligibility and benefits using electronic tools or payer contact.
• Determine and collect co-pays, deductibles, or deposits; explain financial assistance when needed.
• Collaborate with clinical and security teams to prioritize patient intake and flow.
• Enter and maintain patient data in the EMR and registration systems, correcting duplicates.
• Respond promptly to inquiries with courtesy and sensitivity to diverse situations.

Skills

Patient throughput knowledge

Revenue cycle systems

Confidentiality

Payer guidelines understanding

Root cause analysis

Verbal and written communication

Professional standards

Organizational skills

Data entry and basic computer skills

Education

High school diploma/GED

Tools

Microsoft Word

Microsoft Excel

Job description

The University of Mississippi Medical Center seeks a Patient Access Representative - ED to greet patients, verify insurance, and register for services on the Main Campus Jackson. You will collect payments, schedule appointments, and maintain accurate patient records to ensure a smooth and compliant patient flow.

Strong communication and organizational skills are essential as you work with diverse patients and internal teams to support efficient throughput and data integrity in the EMR system.