ED & Inpatient Patient Access Specialist

Penn Medicine, University of Pennsylvania Health System; Plainsboro Township (NJ); On-site; USD 25,000 - 39,000; Part time

Job summary

Penn Medicine is hiring an ED and Inpatient Patient Access Associate for per diem shifts in the Emergency Department and Admissions areas. The role focuses on patient registration, data validation, insurance verification, and revenue collection at the point of service.

Responsibilities include ensuring accurate demographics, managing ADT entries, and supporting a fast-paced patient experience in a 24/7 environment.

Qualifications

• HS Diploma or GED required.
• Minimum 2 years medical experience.
• Previous hospital or physician office registration experience preferred.

Responsibilities

• Greets patient with a positive and professional attitude and initiates registration/check-in in the ADT system.
• Verifies demographics, insurance information and ensures timely reimbursement.
• Performs follow-up on third party accounts for ED and IP admissions, including eligibility and benefits verification.
• Collects Time of Service and Point of Service payments according to policy; refers to Financial Counselor as needed.
• Uses Workstation on Wheels (WOW) or handheld devices for bedside registration.

Skills

Patient registration

Insurance verification

Customer service

Data entry

Education

High School Diploma/GED

Tools

ADT system

Job description

Penn Medicine is hiring an ED and Inpatient Patient Access Associate for per diem shifts in the Emergency Department and Admissions areas. The role focuses on patient registration, data validation, insurance verification, and revenue collection at the point of service.

Responsibilities include ensuring accurate demographics, managing ADT entries, and supporting a fast-paced patient experience in a 24/7 environment.