ED Care Navigator & Patient Advocate

Ochsner Health; Gretna (LA); Remote; USD 45,000 - 60,000; Part time

Job summary

Ochsner Health in Gretna, LA is seeking a compassionate healthcare support professional to coordinate patient care transitions and education. You will engage patients and families, assess needs, and connect them with appropriate resources within a collaborative team environment.

The role emphasizes clear communication, data entry accuracy, and respect for privacy while working to improve patient outcomes in a non-emergency setting.

Qualifications

• This role requires an Associate's Degree with preferred Bachelor's degree.
• Strong verbal and written communication and data entry dexterity are essential.
• Ability to collaborate with clinical teams and stakeholders.

Responsibilities

• Conducts initial evaluation and engages patient/family.
• Identifies patient needs and connects to resources.
• Educates patients and families using behavior-change strategies.
• Adapts communication to patient population and respects privacy.
• Performs other related duties as required.

Skills

Verbal and written communication

Data entry skills

Interpersonal skills

Leadership

Detail-oriented

Teamwork

Education

Associate's Degree

Bachelor's Degree

Tools

Microsoft Office

Windows

Job description

Ochsner Health in Gretna, LA is seeking a compassionate healthcare support professional to coordinate patient care transitions and education. You will engage patients and families, assess needs, and connect them with appropriate resources within a collaborative team environment.

The role emphasizes clear communication, data entry accuracy, and respect for privacy while working to improve patient outcomes in a non-emergency setting.