Economic Stability Specialist

State of Louisiana; Louisiana (MO); On-site; USD 26,000 - 36,000; Full time

Job summary

The Louisiana Department of Health is seeking an Economic Stability Specialist to guide applicants through programs like SNAP and SEBT, making accurate eligibility decisions and protecting program integrity statewide.

You will apply agency policies, coordinate with ES leadership, and contribute to trainings and documentation to support field staff. This role offers significant responsibility and direct impact on community stability.

Qualifications

• Five years of economic stability social services experience.
• Six years of full-time work experience in any field plus two years of economic stability social services experience.
• A bachelor's degree plus two years of economic stability social services experience.
• An advanced degree in a social sciences field, business, public, or health administration plus one year of economic stability social services experience.

Responsibilities

• Incumbent is responsible for problem solving, triage, and SEBT card issues.
• Identifies problem areas and recommends corrective action to avoid federal fiscal sanctions, inequality of service and inaccurate benefit determinations.
• Develops and recommends revisions to forms, procedures and policies to reduce workload, minimize errors and maximize service delivery to clients.
• Researches and analyzes program policy to determine the impact on staff, programs, clients and contracted providers. Incumbent recommends policy and procedural changes which comply with Federal and State mandates as identified by problems or as indicated to reduce workload or errors.
• Organizes, develops, and participates in special projects, reports and workgroups to improve productivity, minimize errors and reduce workload as requested by the Economic Stability Director, SNAP Director, and Economic Stability (ES) Manager 1. Also participates in the development of new or revised policies and procedures resulting from legislation or agency initiatives.
• Complete testing for Economic Stability systems and assist in creating communication and training documents for ES field staff.

Skills

Economic Stability

SNAP SEBT experience

Policy analysis

Education

Bachelor's degree in social sciences/business/health

Advanced degree in social sciences/business/health administration

Tools

SEBT system

Job description

The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana.

Learn more about Louisiana Department of Health

Help make a real difference in the lives of families across Louisiana! In this impactful role, you’ll provide vital support to the public by guiding applicants through programs like SNAP and Summer Electronic Benefit Transfer (SEBT), ensuring individuals and families receive the benefits they need. Working in a dynamic environment, you’ll apply your knowledge of agency programs and policies to make accurate eligibility decisions, protect program integrity, and ensure benefits are issued correctly. This position offers meaningful responsibility, the opportunity to make independent decisions, and a direct role in supporting community economic stability. If you’re detail-oriented, service-driven, and ready to make an impact, we encourage you to apply!

Please note: Applicants must clearly describe their experience with specific Economic Stability, Medicaid programs, etc. and/or identify the section or unit in which they performed economic stability social services work (e.g., SNAP/Economic Stability, Child Care Assistance Program, Strategies to Empower People, Family Independence Temp Assistance, Medicare/Medicaid, etc.) within their job duties. Failure to include this information may result in the application being deemed ineligible for further consideration.

• Five years of economic stability social services experience; OR
• Six years of full-time work experience in any field plus two years of economic stability social services experience; OR
• A bachelor's degree plus two years of economic stability social services experience; OR
• An advanced degree in a social sciences field, business, public, or health administration plus one year of economic stability social services experience.

Experience Substitution

Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties

PROGRAM RESPONSIBILITIES

• Incumbent is responsible for problem solving, triage, and SEBT card issues.
• Identifies problem areas and recommends corrective action to avoid federal fiscal sanctions, inequality of service and inaccurate benefit determinations.
• Develops and recommends revisions to forms, procedures and policies to reduce workload, minimize errors and maximize service delivery to clients.
• Researches and analyzes program policy to determine the impact on staff, programs, clients and contracted providers. Incumbent recommends policy and procedural changes which comply with Federal and State mandates as identified by problems or as indicated to reduce workload or errors.
• Organizes, develops, and participates in special projects, reports and workgroups to improve productivity, minimize errors and reduce workload as requested by the Economic Stability Director, SNAP Director, and Economic Stability (ES) Manager 1. Also participates in the development of new or revised policies and procedures resulting from legislation or agency initiatives.
• Complete testing for Economic Stability systems and assist in creating communication and training documents for ES field staff.

ADMINISTRATIVE RESPONSIBILITES

• Communicates with vendors, school administrators, database personnel and customers. Identifies training needs based on findings and provides recommendations to ES Manager 1.
• Responsible for being subject matter expert in SEBT and SNAP for all policies and systems.

Position-Specific Details

Location: Medical Vendor Administration / Economic Stability / Statewide

Appointment Type: This position may be filled as aProbationary appointment, Promotional appointment, Job appointment (temporary appointment that may last up to 48 months), Detail to Special Duty

Cost Center: 3052130100

Position Number(s): 50688827, 50689193, 50689217, 50688952

Compensation

Compensation: This position is eligible for the following Special Entrance Rates (SER), as well as a Premium Pay of up to $2.00/hr for hours worked based on longevity.

Economic Stability Specialist - $22.76 hr / $1,820.80 bi-weekly

Contact Information

Samantha Johnson

Samantha,[e-mail]

LA Department of Health (LDH)

Division of Human Resources

PO Box 4818

Baton Rouge, LA 70821

225-342-6477

This organization participates in E-verify, and for more information on E-verify, please contact DHS at 1-888-464-4218.

LDH supports Louisiana’s commitment to being a State as a Model Employer (SAME) by promoting the recruitment, hiring, and retention of individuals with disabilities.

Information on the Louisiana Works, Louisiana Rehabilitation Services is available here.

LDH is an equal opportunity employer and seeks to recruit a highly productive and diverse workforce and will provide equal employment opportunities to all employees and prospective employees. Employment decisions shall be based strictly on merit and without regard to religious or political beliefs, sex, race, or any other non-merit factor.