Program Manager 1-A-LDH (WAE)

State of Louisiana; Baton Rouge (LA); On-site; USD 60,000 - 85,000; Part time

Job summary

The Louisiana Department of Health seeks a Policy Development Systems Program Manager 1-A to shape and support OAAS systems driving Medicaid Long Term Care and HCBS. Based in the Bienville Building in Baton Rouge, the role works with technical experts to ensure systems align with OAAS policies and Medicaid requirements.

This part-time WAE role involves developing training materials, testing, and business requirements to strengthen OAAS program operations statewide, with duties including SME

Qualifications

• Seven years of experience developing, managing, or evaluating health or social service programs, or in related fields.
• Six years of full-time work in any field plus four years in health or social service program development/management.
• Bachelor’s degree plus four years in relevant program development/management fields.
• Advanced degree or JD plus three years in relevant program development/management fields.
• Experience substitution: 30 semester hours = 1 year experience; max substitution 120 hours = 4 years.

Responsibilities

• Provide SME support for OAAS systems and drive business process improvements.
• Gather system requirements, design, develop, test, implement and maintain logic to automate processes.
• Participate in system meetings to ensure specifications meet OAAS needs; attend in-person when high priority.
• Write business/functional requirement documents for OAAS systems.
• Develop testing plans, test cases, and manage testing processes for systems.
• Develop testing, training, and instructional materials for OAAS systems.
• Assist with development and maintenance of standard operating procedures for OAAS functions.

Skills

System development

Requirements writing

Testing

Implementation

Job description

The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana.

This position may be filled in the following parish(es): EAST BATON ROUGE

The Policy Development Systems Program Manager 1-A plays a key role in shaping and supporting systems that drive Medicaid Long Term Care and Home and Community-Based Services (HCBS) programs. Based in the Bienville Building in Baton Rouge, this position works closely with technical experts to ensure systems align with OAAS policies and Medicaid requirements. The Program Manager also leads efforts in developing training materials, testing, and business requirements that strengthen OAAS program operations statewide.

• Seven years of experience in developing, managing, or evaluating health or social service programs; or in public health, public relations, social services, health services, health regulation, or administrative services; OR
• Six years of full-time work experience in any field plus four years of experience in developing, managing, or evaluating health or social service programs; or in public health, public relations, social services, health services, health regulation, or administrative services; OR
• A bachelor’s degree plus four years of experience in developing, managing, or evaluating health or social service programs; or in public health, public relations, social services, health services, health regulation, or administrative services; OR
• An advanced degree or a Juris Doctorate plus three years of experience in developing, managing, or evaluating health or social service programs; or in public health, public relations, social services, health services, health regulation, or administrative services.
• EXPERIENCE SUBSTITUTION:
• Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties:

• Providing and facilitating the provision of Subject Matter Expertise (SME) for systems that support the core business processes of OAAS programs and services. In collaboration with other OAAS divisions and LDH agencies, researches and initiates business process improvements in accordance with state and federal grants and new programs authorized by LDH and/or the legislature. Ensures that all system changes resulting from policy updates, law changes and other directives are designed, developed, tested, and implemented in accordance with requested programmatic changes.
• Participates directly in gathering system requirements, designing, development, testing, implementation and maintenance of systems logic required to automate business processes for OAAS programs.
• Participates in system meetings with system developers, OTS, Subject Matter Experts (SMEs) and/or other appropriate parties to ensure the system specifications meet OAAS programmatic needs. Requirement – must attend high priority systems meetings in-person.
• Writes business requirement/functional requirement documents for the systems utilized by OAAS.
• Participates in developing testing plans, writing test case scenarios and managing the testing process for system developments and enhancements.
• Participates directly in the development of testing, training, communication, and instructional materials for OAAS systems.
• Assists with the development and maintenance of standard operating procedures as related to OAAS administrative and programmatic functions.

Preferred Qualifications:

1. Experience in system development practices, including system design, writing business requirements, testing, implementation and maintenance.

Position-Specific Details:

Location: Office of Aging and Adult Services / AD POLICY DEVELOPMENT-SO / East Baton Rouge Parish

Appointment Type: This position will be filled as a part‑time WAE appointment; **Please note** When Actually Employed (WAE) appointments are temporary and may last up to a year. Employees can **only** work a total of 1,245 hours within a 12-month period.

Cost Center: 3201020500

Position Number(s): 50691251

Contact Information:

Debbie Parris‑Thymes

Debbie.Parris‑[e-mail]

LA Department of Health (LDH)

Division of Human Resources

PO Box 4818Baton Rouge, LA 70821

225-342-6477

This organization participates in E-verify, and for more information on E-verify, please contact DHS at 1-888-464-4218.

LDH supports Louisiana’s commitment to being a State as a Model Employer (SAME) by promoting the recruitment, hiring, and retention of individuals with disabilities.

Information on the Louisiana Works, Louisiana Rehabilitation Services is available here.

LDH is an equal opportunity employer and seeks to recruit a highly productive and diverse workforce and will provide equal employment opportunities to all employees and prospective employees. Employment decisions shall be based strictly on merit and without regard to religious or political beliefs, sex, race, or any other non-merit factor.