Economic Stability Specialist (Field Specialist)

State of Louisiana; Baton Rouge (LA); Hybride; USD 47 000 - 52 000; Plein temps

Avantages offerts par ce poste

SER pay enhancement up to $2.00/hr for

Professional growth opportunities

Résumé du poste

Louisiana Department of Health seeks an Economic Stability Specialist to determine initial and ongoing eligibility for state and federal programs, ensuring timely benefits. You will lead and mentor staff, improve processes, and coordinate across regions to strengthen service delivery.

The role demands strong analytical skills, policy interpretation, and dedication to equitable outcomes within statewide programs.

Qualifications

• Five years of economic stability social services experience OR six years of full-time work in any field plus two years in economic stability social services.
• Bachelor's degree plus two years of economic stability social services experience OR advanced degree plus one year of experience.

Responsabilités

• Determine initial and ongoing eligibility for Economic Stability programs by gathering, analyzing, and verifying client information per regulations.
• Manage a reduced caseload with accurate documentation and timely actions; communicate program rules and benefits clearly.
• Identify customer needs and connect individuals to appropriate programs or community resources with respectful service.
• Interpret and apply policies to ensure compliant, fair eligibility determinations.
• Serve as lead analyst by training, mentoring, and guiding lower-level staff; review cases for accuracy and timeliness.
• Assist supervisors in evaluating workflows, redistributing caseloads, and improving operational efficiency.
• Support program quality through staff training, policy interpretation, monitoring case development, and audits.

Connaissances

Leadership

Mentorship

Policy interpretation

Data analysis

Communication

Formation

Bachelor's degree

Advanced degree in social sciences/business/public/health administration

Outils

None

Description du poste

The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana.

Learn more about Louisiana Department of Health

Make a real difference in the lives of Louisiana families! In this dynamic role with Economic Stability, you’ll help deliver critical support through programs multiple programs, ensuring timely and accurate benefits for those who need them most. Beyond casework, you’ll mentor and guide staff, improve processes, and play a key role in strengthening service delivery across multiple programs. If you’re passionate about public service, leadership, and creating meaningful impact every day, this is your chance to step into a rewarding and purpose-driven career.

Please note: Applicants must clearly describe their experience with specific Economic Stability, Medicaid programs, etc. and/or identify the section or unit in which they performed economic stability social services work (e.g., SNAP/Economic Stability, Child Care Assistance Program, Strategies to Empower People, Family Independence Temp Assistance, Medicare/Medicaid, etc.) within their job duties. Failure to include this information may result in the application being deemed ineligible for further consideration.

Vacancies are available statewide across the following Regions. Each Region includes parishes. Applicants must select the region(s) they are available to work when applying.

• REGION 1 – Jefferson, Orleans
• REGION 2 – Ascension, East Baton Rouge, Iberville
• REGION 3 – St. John, Terrebonne
• REGION 4 – Acadia, Iberia, Lafayette, St. Landry
• REGION 5 – Allen, Beauregard, Calcasieu
• REGION 6 – Avoyelles, Catahoula, Rapides, Vernon, Winn
• REGION 7 – Caddo, Claiborne, DeSoto, Natchitoches, Red River, Webster
• REGION 8 – East/West Carroll, Franklin, Lincoln, Madison, Morehouse, Monroe, Union
• REGION 9 – Livingston, St. Tammany, Tangipahoa, Washington

• Five years of economic stability social services experience; OR
• Six years of full-time work experience in any field plus two years of economic stability social services experience; OR
• A bachelor's degree plus two years of economic stability social services experience; OR
• An advanced degree in a social sciences field, business, public, or health administration plus one year of economic stability social services experience.
• EXPERIENCE SUBSTITUTION: Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties:

• Determine initial and ongoing eligibility for Economic Stability programs by gathering, analyzing, and verifying client information in accordance with complex federal and state regulations.
• Manage a reduced caseload, ensuring accurate documentation, timely case actions, and clear communication with applicants regarding program rules and benefits.
• Identify customer needs and connect individuals to appropriate programs or community resources while providing respectful, culturally sensitive service.
• Interpret and apply policies, laws, and procedures to ensure compliance and support fair, consistent eligibility determinations.
• Serve as a lead analyst by training, mentoring, and providing technical guidance to lower-level staff, including reviewing cases for accuracy and timeliness.
• Assist supervisors in evaluating workflows, redistributing caseloads, and improving operational efficiency to maintain consistent service delivery.
• Support program quality through staff training, policy interpretation, monitoring case development, and assisting with audits, reports, and appeals documentation.

Position-Specific Details:

Location: Medical Vendor Administration / Economic Stability / Statewide

Appointment Type: This position may be filled as a Probationary appointment, Promotional appointment, or Job appointment (temporary appointment that may last up to 48 months)

Position Number(s): Multiple positions

Compensation: The salary range listed for this position reflects the minimum and maximum allowable pay range and is not the anticipated starting salary. New hires will typically be appointed at the Special Entrance Rate (SER) listed below, based on qualifications and experience. Higher salaries may only be considered for applicants with prior State of Louisiana classified service, in accordance with Civil Service pay rules.

This position is eligible for the following Special Entrance Rates (SER), as well as a Premium Pay of up to $2.00/hr for hours worked based on longevity.

Economic Stability Specialist - $22.76 hr / $1,820.80 bi-weekly

Contact Information:

Samantha Johnson

[e-mail]

LA Department of Health (LDH)

Division of Human Resources

PO Box 4818

Baton Rouge, LA 70821

225-342-6477

This organization participates in E-verify, and for more information on E-verify, please contact DHS at 1-888-464-4218.

LDH supports Louisiana’s commitment to being a State as a Model Employer (SAME) by promoting the recruitment, hiring, and retention of individuals with disabilities.

Information on the Louisiana Works, Louisiana Rehabilitation Services is available here.

LDH is an equal opportunity employer and seeks to recruit a highly productive and diverse workforce and will provide equal employment opportunities to all employees and prospective employees. Employment decisions shall be based strictly on merit and without regard to religious or political beliefs, sex, race, or any other non‑merit factor.