Statewide Economic Stability Lead & Mentor

State of Louisiana

Louisiana (MO)

Hybrid

USD 47,000 - 52,000

Full time

14 days+

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Benefits offered by this job

SER pay enhancement up to $2.00/hr for

Professional growth opportunities

Job summary

Louisiana Department of Health seeks an Economic Stability Specialist to determine initial and ongoing eligibility for state and federal programs, ensuring timely benefits. You will lead and mentor staff, improve processes, and coordinate across regions to strengthen service delivery.

The role demands strong analytical skills, policy interpretation, and dedication to equitable outcomes within statewide programs.

Qualifications

Five years of economic stability social services experience OR six years of full-time work in any field plus two years in economic stability social services.
Bachelor's degree plus two years of economic stability social services experience OR advanced degree plus one year of experience.

Responsibilities

Determine initial and ongoing eligibility for Economic Stability programs by gathering, analyzing, and verifying client information per regulations.
Manage a reduced caseload with accurate documentation and timely actions; communicate program rules and benefits clearly.
Identify customer needs and connect individuals to appropriate programs or community resources with respectful service.
Interpret and apply policies to ensure compliant, fair eligibility determinations.
Serve as lead analyst by training, mentoring, and guiding lower-level staff; review cases for accuracy and timeliness.
Assist supervisors in evaluating workflows, redistributing caseloads, and improving operational efficiency.
Support program quality through staff training, policy interpretation, monitoring case development, and audits.