Ecommerce Support Specialist – Customer Care & Returns

Meyer Distributing, Inc.; Jasper (IN); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical

Vision

Dental

Disability

Life Insurance

401K with Company Match

Paid Vacation

Paid Holidays

Personal Days Available

20% Employee Discount

Casual Dress Code

Health Savings Account

Tuition Reimbursement Options Available

Job summary

Meyer Distributing, Inc. is seeking an Ecommerce Order Fulfillment Support to assist customers with product inquiries and order processing. This role focuses on providing excellent customer service while handling returns and product issues.

The ideal candidate should possess effective organizational skills and the ability to thrive under pressure. Benefits include medical, dental, and a 401K with company match, alongside a casual dress code.

Qualifications

• Strong ability to analyze sales trends and provide recommendations.
• Attention to detail and decision-making skills.
• Drive to consistently improve and learn.

Responsibilities

• Provide high levels of customer satisfaction through excellent customer service.
• Maintain an organized workspace with multitasking capability.
• Work within a team to complete tasks and achieve goals.

Skills

Effective planning and organizational skills

Highly developed verbal and written communication skills

Basic conflict resolution skills

Adaptable in high stress situations

Ability to function as part of a team

Job description

Meyer Distributing, Inc. is seeking an Ecommerce Order Fulfillment Support to assist customers with product inquiries and order processing. This role focuses on providing excellent customer service while handling returns and product issues.

The ideal candidate should possess effective organizational skills and the ability to thrive under pressure. Benefits include medical, dental, and a 401K with company match, alongside a casual dress code.