Ecommerce Order Support Specialist - Customer Care

Meyer Distributing; Jasper (IN); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical

Vision

Dental

Disability

Life Insurance

401K with Company Match

Paid Vacation

Paid Holidays

Personal Days Available

20% Employee Discount

Casual Dress Code

Health Savings Account

Tuition Reimbursement Options Available

Job summary

Meyer Distributing in Jasper, Indiana is seeking an Ecommerce Order Fulfillment Support specialist to assist our customer base. Responsibilities include supporting order inquiries, processing returns, and ensuring high levels of customer satisfaction through excellent service.

The ideal candidate will possess effective communication skills, organizational abilities, and a drive to learn. This role involves multitasking and working collaboratively within a team to address customer needs and resolve issues.

Qualifications

• Ability to function as part of a team.
• Drive to consistently improve and learn.
• Capable of persevering in challenging environments.

Responsibilities

• Provide high levels of customer satisfaction through excellent customer service.
• Attention to detail and superior decision making.
• Maintain an organized work-space with multi-tasking capability.

Skills

Effective planning and organizational skills

Highly developed verbal and written communication skills

Basic conflict resolution skills

Adaptable in high stress situations

Team player

Job description

Meyer Distributing in Jasper, Indiana is seeking an Ecommerce Order Fulfillment Support specialist to assist our customer base. Responsibilities include supporting order inquiries, processing returns, and ensuring high levels of customer satisfaction through excellent service.

The ideal candidate will possess effective communication skills, organizational abilities, and a drive to learn. This role involves multitasking and working collaboratively within a team to address customer needs and resolve issues.