Order Fulfillment Support Associate

Meyer Distributing; Jasper (IN); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical

Vision

Dental

Disability

Life Insurance

401K with Company Match

Paid Vacation

Paid Holidays

Personal Days Available

20% Employee Discount

Casual Dress Code

Health Savings Account

Tuition Reimbursement Options Available

Job summary

Meyer Distributing in Jasper, Indiana is seeking an Ecommerce Order Fulfillment Support specialist to assist our customer base. Responsibilities include supporting order inquiries, processing returns, and ensuring high levels of customer satisfaction through excellent service.

The ideal candidate will possess effective communication skills, organizational abilities, and a drive to learn. This role involves multitasking and working collaboratively within a team to address customer needs and resolve issues.

Qualifications

• Ability to function as part of a team.
• Drive to consistently improve and learn.
• Capable of persevering in challenging environments.

Responsibilities

• Provide high levels of customer satisfaction through excellent customer service.
• Attention to detail and superior decision making.
• Maintain an organized work-space with multi-tasking capability.

Skills

Effective planning and organizational skills

Highly developed verbal and written communication skills

Basic conflict resolution skills

Adaptable in high stress situations

Team player

Job description

Description

The Ecommerce Order Fulfillment Support is responsible for supporting our customer base. The responsibilities involve customer service related functions including assisting with order and product inquiries, processing returns, assisting customers with product issues such as damages, warranties, and defect related concerns along with working with various vendors to assist in supporting our customers.

Schedule

Monday - Friday 9:00am - 6:00pm

Requirements

• Effective planning and organizational skills
• Highly developed verbal and written communication skills
• Basic conflict resolution skills
• Drive to consistently improve and learn
• Adaptable in high stress situations
• Ability to function as part of a team
• Capable of persevering in challenging environments

Benefits

• Medical
• Vision
• Dental
• Disability
• Life Insurance
• 401K with Company Match
• Paid Vacation
• Paid Holidays
• Personal Days Available
• 20% Employee Discount
• Casual Dress Code
• Health Savings Account
• Tuition Reimbursement Options Available

Duties

• Provide high levels of customer satisfaction through excellent customer service
• Attention to detail and superior decision making
• Maintain an organized work-space with multi-tasking capability
• Analyze and identify sales trends along with providing customers recommendations for continued sales growth
• Work within a team to complete tasks and achieve goals
• Ability to review projects and tasks analytically to achieve the most optimal outcome