Order Fulfillment Support Associate

Meyer Distributing, Inc.; Jasper (IN); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical

Vision

Dental

Disability

Life Insurance

401K with Company Match

Paid Vacation

Paid Holidays

Personal Days Available

20% Employee Discount

Casual Dress Code

Health Savings Account

Tuition Reimbursement Options Available

Job summary

Meyer Distributing, Inc. is seeking an Ecommerce Order Fulfillment Support to assist customers with product inquiries and order processing. This role focuses on providing excellent customer service while handling returns and product issues.

The ideal candidate should possess effective organizational skills and the ability to thrive under pressure. Benefits include medical, dental, and a 401K with company match, alongside a casual dress code.

Qualifications

• Strong ability to analyze sales trends and provide recommendations.
• Attention to detail and decision-making skills.
• Drive to consistently improve and learn.

Responsibilities

• Provide high levels of customer satisfaction through excellent customer service.
• Maintain an organized workspace with multitasking capability.
• Work within a team to complete tasks and achieve goals.

Skills

Effective planning and organizational skills

Highly developed verbal and written communication skills

Basic conflict resolution skills

Adaptable in high stress situations

Ability to function as part of a team

Job description

Description

The Ecommerce Order Fulfillment Support is responsible for supporting our customer base. The responsibilities involve customer service related functions including assisting with order and product inquiries, processing returns, assisting customers with product issues such damages, warranties, and defect related concerns along with working with various vendors to assist in supporting our customers.

Schedule

Monday - Friday

9:00am - 6:00pm

Requirements for Ecommerce Order Fulfillment Support

• Effective planning and organizational skills
• Highly developed verbal and written communication skills
• Basic conflict resolution skills
• Drive to consistently improve and learn
• Adaptable in high stress situations
• Ability to function as part of a team
• Capable of persevering in challenging environments

Benefits for Ecommerce Order Fulfillment Support

• Medical
• Vision
• Dental
• Disability
• Life Insurance
• 401K with Company Match
• Paid Vacation
• Paid Holidays
• Personal Days Available
• 20% Employee Discount
• Casual Dress Code
• Health Savings Account
• Tuition Reimbursement Options Available

Ecommerce Order Fulfillment Support duties include but are not limited to

• Provide high levels of customer satisfaction through excellent customer service
• Attention to detail and superior decision making
• Maintain an organized work-space with multi-tasking capability
• Analyze and identify sales trends along with providing customers recommendations for continued sales growth
• Work within a team to complete tasks and achieve goals
• Ability to review projects and tasks analytically to achieve the most optimal outcome