ECM Lead Care Manager: Care Coordination Leader

Whole Person Care Clinic; Heber (CA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health insurance

Job summary

National Healthcare & Housing Advisors (NHHA) is creating this ECM Lead Care Manager role to oversee coordination, oversight, and delivery of Enhanced Care Management services for members with complex medical, behavioral health, and social needs.

The Lead Care Manager will guide day-to-day care coordination, support care teams, ensure programs align with requirements, and promote person-centered care through accurate documentation and collaboration with providers and community resources.

Qualifications

• Medical background with appropriate training and oversight.
• Knowledgeable in medical terminology and client care practices.
• Excellent verbal and interpersonal communication skills.
• Strong organizational skills for coordinating care between clients and their care team.

Responsibilities

• Coordinate with individuals and entities to ensure seamless services.
• Outreach to clients for ECM services and provide care coordination.
• Develop and oversee comprehensive care plans addressing medical, mental health, and social needs.
• Coordinate and advocate on behalf of clients with healthcare providers, social services, and community resources.
• Monitor client progress and adjust care plans; participate in multidisciplinary meetings.

Skills

Communication skills

Organizational skills

Independent work

Care coordination

EHR systems

Trauma-informed care

Education

Medical background

Medical terminology

Tools

EHR systems

Job description

National Healthcare & Housing Advisors (NHHA) is creating this ECM Lead Care Manager role to oversee coordination, oversight, and delivery of Enhanced Care Management services for members with complex medical, behavioral health, and social needs.

The Lead Care Manager will guide day-to-day care coordination, support care teams, ensure programs align with requirements, and promote person-centered care through accurate documentation and collaboration with providers and community resources.