Lead Care Manager (ECM) - Hybrid | Community Care Advocate

Heritagehealthnetwork; San Diego (CA); Híbrido; USD 65.000 - 95.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Dental insurance

Vision insurance

Paid time off

Holidays

Quarterly bonuses

Hybrid work model

Growth opportunities

Descripción de la vacante

Heritage Health Network (HHN) is seeking a Lead Care Manager to support members through Enhanced Care Management (ECM). This hybrid role combines field work with remote coordination to deliver person-centered care across San Diego County.

You will serve as the primary contact, build personalized care plans with providers, and collaborate with healthcare teams while promoting education and engagement. Strong communication, care management experience, and willingness to travel are essential.

Formación

• Experience in care or case management.
• Knowledge of Medi-Cal and ECM preferred.
• Strong communication and interpersonal skills.
• Willingness to travel within Orange County.

Responsabilidades

• Serve as the primary point of contact for members and coordinate their care.
• Develop and manage personalized care plans with members and providers.
• Collaborate with healthcare teams and community resources.
• Provide education, advocacy, and engagement for members.
• Identify and address gaps in care.
• Maintain accurate, timely documentation.

Conocimientos

Care/Case management

Descripción del empleo

Heritage Health Network (HHN) is seeking a Lead Care Manager to support members through Enhanced Care Management (ECM). This hybrid role combines field work with remote coordination to deliver person-centered care across San Diego County.

You will serve as the primary contact, build personalized care plans with providers, and collaborate with healthcare teams while promoting education and engagement. Strong communication, care management experience, and willingness to travel are essential.