eClinicalWorks Analyst

Insight Global; Tampa (FL); On-site; USD 70,000 - 90,000; Full time

Job summary

Insight Global is seeking an eCW Analyst in Tampa, FL to optimize the eClinicalWorks environment, configure workflows, troubleshoot issues, and enhance reporting for accurate data capture across clinical operations.

You will collaborate with providers, IT, and clinical staff to improve efficiency, support end users, and maintain a compliant EHR environment while delivering training and ongoing support.

Qualifications

• 3+ years hands-on eClinicalWorks (eCW) experience.
• Strong understanding of ambulatory clinical workflows.
• Experience supporting workflow configuration, templates, and structured data management.
• Experience with eBO reporting and registries.
• Strong troubleshooting and end-user support skills.
• Excellent communication and training abilities.

Responsibilities

• Support and optimize eClinicalWorks workflows and configurations.
• Resolve escalated documentation, scheduling, billing, and workflow issues.
• Build reports and validate data quality across clinical systems.
• Train providers and staff on system functionality and best practices.
• Support integrations and interface troubleshooting efforts.
• Maintain compliance documentation and assist with audits.

Skills

eCW experience

Ambulatory workflows

Workflow configuration

eBO reporting

Data quality

Troubleshooting

End-user training

Communication

Education

Bachelor's degree in Health Informatics/IT

Job description

Insight Global is seeking an eCW Analyst for a leading healthcare client. This candidate will support and optimize the organization's eClinicalWorks environment by configuring workflows, troubleshooting issues, enhancing reporting capabilities, and ensuring accurate data capture across clinical operations.

The ideal candidate has experience working closely with providers, IT teams, and operational stakeholders to improve efficiency, support end users, and maintain a stable and compliant EHR environment.

Day-to-Day:

• Support and optimize eClinicalWorks workflows and configurations
• Resolve escalated documentation, scheduling, billing, and workflow issues
• Build reports and validate data quality across clinical systems
• Train providers and staff on system functionality and best practices
• Support integrations and interface troubleshooting efforts
• Maintain compliance documentation and assist with audits

REQUIRED SKILLS AND EXPERIENCE

• 3+ years of hands-on eClinicalWorks (eCW) experience
• Strong understanding of ambulatory clinical workflows
• Experience supporting workflow configuration, templates, and structured data management
• Experience with eBO reporting and registries
• Strong troubleshooting and end-user support skills
• Excellent communication and training abilities

NICE TO HAVE SKILLS AND EXPERIENCE

• Bachelor's degree in Health Informatics, IT, or related field
• Experience with data validation and compliance reporting