eClinicalWorks Analyst

KWZ Solutions; United States; On-site; USD 96,000 - 131,000; Full time

Job summary

A healthcare solutions provider is seeking an experienced eClinicalWorks Analyst in New Hampshire. This onsite role requires expertise in eClinicalWorks to support clinical operations. Responsibilities include primary support for eClinicalWorks, collaboration with clinical staff and IT, and leading system enhancements. Ideal candidates will have strong communication skills and the ability to analyze workflows. This high-visibility contract offers strong extension potential and a direct impact on clinical operations.

Qualifications

• Strong experience with eClinicalWorks at Subject Matter Expert level.
• Proven background supporting clinical applications in a healthcare setting.
• Ability to perform workflow analysis and system optimization.
• Ability to perform workflow analysis and system optimization.
• Experience with implementation, upgrades, or system enhancements.
• Strong communication skills with technical and non-technical stakeholders.

Responsibilities

• Serve as the primary point of contact for eClinicalWorks support.
• Act as a liaison between clinical staff, leadership, and IT teams.
• Provide day-to-day application support and issue resolution.
• Lead or support system implementation, upgrades, and enhancements.
• Conduct workflow analysis and recommend improvements for clinical operations.
• Develop and maintain training materials and system documentation.
• Deliver end-user training and ongoing support to providers and staff.
• Monitor system performance and proactively identify improvement opportunities.
• Manage and prioritize support requests, escalating when necessary.
• Participate in project planning, timelines, and execution efforts.
• Communicate system updates, changes, and best practices to end users.

Skills

eClinicalWorks expertise

clinical applications support

workflow analysis

strong communication skills

Job description

eClinicalWorks Analyst (SME) – Onsite | New Hampshire

Job Type: Contract (3–6 Months + Extensions)

Location: 100% Onsite – New Hampshire

Overview

We are seeking a highly experienced eClinicalWorks (eCW) Subject Matter Expert to support a clinical environment in a hands-on, onsite capacity. This role will serve as a key liaison between clinical teams and IT, ensuring optimal performance, configuration, and utilization of eClinicalWorks across the organization.

This is a high-impact role requiring strong workflow knowledge, end-user support experience, and the ability to operate independently within a fast-paced healthcare setting.

Key Responsibilities

Serve as the primary point of contact for all eClinicalWorks-related support, configuration, and optimization

Act as a liaison between clinical staff, leadership, and IT teams

Provide day-to-day application support, troubleshooting, and issue resolution

Lead or support implementation, upgrades, and system enhancements

Conduct workflow analysis and recommend improvements for clinical operations

Develop and maintain training materials and system documentation

Deliver end-user training and ongoing support to providers and staff

Monitor system performance and proactively identify improvement opportunities

Manage and prioritize support requests, escalating when necessary

Participate in project planning, timelines, and execution efforts

Communicate system updates, changes, and best practices to end users

Qualifications

Strong experience with eClinicalWorks (eCW) – Subject Matter Expert level required

Proven background supporting clinical applications in a healthcare setting

Experience working directly with providers, nurses, and clinical staff

Ability to perform workflow analysis and system optimization

Experience with implementation, upgrades, or system enhancements

Strong communication skills with both technical and non-technical stakeholders

Ability to work independently onsite in a fast-paced environment

Ideal Candidate

Hands-on, solutions-oriented, and highly responsive

Comfortable acting as the go-to expert for eCW

Strong understanding of clinical workflows and end-user needs

Able to balance support, training, and project work simultaneously

Why This Opportunity

High-visibility role with direct impact on clinical operations

Opportunity to lead and influence system improvements

Stable contract with strong extension potential

Next Steps

If you have strong eClinicalWorks expertise and are open to an onsite role in New Hampshire, we’d welcome the opportunity to connect.