East Major Accounts Director - Remote Growth Leader

Hubbell Incorporated; St. Louis (MO); Remote; USD 150,000 - 190,000; Full time

Job summary

Hubbell Lighting Inc seeks a Director of Major Accounts – East (remote) to lead strategic relationships with our key customers across the eastern United States. You will own account plans, coordinate cross-functional teams, and drive retention, renewal, and upsell opportunities.

The role requires deep experience in enterprise sales and account management, with the ability to engage executives, navigate complex procurement, and deliver measurable revenue growth.

Qualifications

• Bachelor’s degree in Business, Engineering, Communications, or a related field preferred.
• 10+ years of experience in electric, gas, and/or water markets preferred.
• Extensive industry sales/account management experience and a strong understanding of procurement channels, value drivers, and processes.
• Proven success developing and executing integrated sales, marketing, and market-development plans that increase revenue and market position.
• Expertise in sales planning, project tracking, strategy development, and translating strategy into timely tactical execution.
• Strong written, verbal, interpersonal, and relationship-building skills across diverse customer groups.
• Excellent problem-solving, analytical, organizational, and time-management skills, with the ability to resolve issues promptly.
• Strategic, practical, self-motivated, team-oriented, and results-driven, with a strong focus on financial objectives.
• Proficiency in Microsoft Office, Salesforce, and Power BI.

Responsibilities

• Develop and execute strategic account plans for each assigned customer, including growth opportunities, issue resolution, and executive engagement.
• Build and maintain relationships across customer organizations, serving as the primary point of contact for business-related matters.
• Develop a thorough understanding of customer needs, objectives, and requirements, and present tailored solutions that support their goals.
• Drive orders and revenue growth by identifying and pursuing maintenance, renewal, cross-sell, and upsell opportunities.
• Coordinate and lead quarterly business reviews to assess account performance, address concerns, and align on priorities and opportunities.
• Collaborate with sales leaders across Aclara and with internal teams, including marketing, customer support, product development, and operations, to deliver an exceptional customer experience.
• Manage contract negotiations, renewals, pricing discussions, and related commercial activities in coordination with the sales team.
• Resolve customer issues and complaints promptly, coordinating internal resources to deliver timely solutions and maintain trust.
• Prepare accurate account-performance reports, sales forecasts, progress updates, and market insights for internal and external stakeholders using key account metrics.
• Monitor industry trends, market conditions, and competitor activity to identify emerging risks and opportunities.
• Provide customer feedback and insights to product development teams to support improvements and new product or service offerings.
• Maintain high levels of customer satisfaction and strengthen long-term account retention.

Skills

Strategic sales

Account management

Executive engagement

Communication

Team leadership

Education

Bachelor’s degree in Business, Engineering, Communications, or related field

Tools

Salesforce

Power BI

Microsoft Office

Job description

Hubbell Lighting Inc seeks a Director of Major Accounts – East (remote) to lead strategic relationships with our key customers across the eastern United States. You will own account plans, coordinate cross-functional teams, and drive retention, renewal, and upsell opportunities.

The role requires deep experience in enterprise sales and account management, with the ability to engage executives, navigate complex procurement, and deliver measurable revenue growth.