Early Morning Stocking & Customer Service Associate

Michaels; United States; On-site; USD 21,000 - 24,000; Full time

Benefits offered by this job

401(k) with employer match

Employee Assistance Program

Medical

Dental

Vision coverage

Telemedicine services

Flexible spending accounts

Commuter benefits

Tuition assistance

Adoption assistance

Voluntary insurance options

Employee discounts

Partner discount programs

Job summary

The Michaels Companies Inc. BOS-WESTWOOD, MA store is hiring a Store Team Member to help customers, ring up purchases, and keep the floor stocked and welcoming.

You will assist customers, participate in truck unloading, stock shelves, promote rewards, handle transactions, and support store recovery and safety programs in a fast-paced retail environment.

This role requires standing, long hours including nights and weekends, and prior retail experience is preferred. Training is provided.

Qualifications

• Retail and/or customer service experience preferred.

Responsibilities

• Help customers shop, locate products, and provide them with solutions
• Provide a fast and friendly checkout experience; execute cash handling to standards
• Engage customers on the rewards program and private label credit cards and complete enrollments
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
• Participate in truck unload, stocking, and planogram (POGs) processes
• Maintain store recovery and in-stock conditions; manage returns and go-backs
• Support Store In Stock Optimization (SISO) and AD set duties as assigned
• Support shrink and safety programs
• Adhere to SOPs and company policies; interact respectfully with team members
• Cross trained in Custom Framing selling and production

Skills

Retail/customer service

Job description

The Michaels Companies Inc. BOS-WESTWOOD, MA store is hiring a Store Team Member to help customers, ring up purchases, and keep the floor stocked and welcoming.

You will assist customers, participate in truck unloading, stock shelves, promote rewards, handle transactions, and support store recovery and safety programs in a fast-paced retail environment.

This role requires standing, long hours including nights and weekends, and prior retail experience is preferred. Training is provided.