Early Morning Retail Associate — Service, Stock & Rewards

Michaels; Stoneham (MA); On-site; USD 21,000 - 24,000; Full time

Benefits offered by this job

Employee discounts

401(k) with employer match

Health benefits

Tuition assistance

Job summary

Michaels in Stoneham, MA is seeking a Store Team Member to deliver friendly customer service, help customers shop, and ensure fast checkout. You will participate in truck unloading, stocking, and maintaining in-stock displays while following SOPs and safety guidelines.

This role supports Omni-channel processes like Buy Online Pickup in Store and Ship From Store, works flexible hours including nights/weekends, and offers benefits including employee discounts, health coverage, and a 401(k) plan.

Qualifications

• Retail and/or customer service experience preferred.
• Sixteen years of age or older required.
• Ability to stand long periods and move around the store.

Responsibilities

• Help customers locate products and provide solutions.
• Provide a fast, friendly checkout with accurate cash handling.
• Engage customers in Rewards program and Private Label Credit Card enrollments.
• Educate customers on VOC surveys.
• Assist with Omni channel processes (BOPIS/SFS).
• Participate in truck unload, stocking, and planogram duties.
• Maintain in-stock conditions and merchandise recovery.
• Support shrink and safety programs.
• Adhere to SOPs and company policies; be a positive role model.

Skills

Customer service

Cash handling

Sales support

Omni-channel experience

Tools

POS system

Job description

Michaels in Stoneham, MA is seeking a Store Team Member to deliver friendly customer service, help customers shop, and ensure fast checkout. You will participate in truck unloading, stocking, and maintaining in-stock displays while following SOPs and safety guidelines.

This role supports Omni-channel processes like Buy Online Pickup in Store and Ship From Store, works flexible hours including nights/weekends, and offers benefits including employee discounts, health coverage, and a 401(k) plan.