Early Morning Stocker & Customer Experience Champion

michaels; Sugar Land (TX); On-site; USD 27,000 - 38,000; Full time

Benefits offered by this job

401(k) with employer match

Employee Assistance Program

Medical coverage

Dental coverage

Vision coverage

Telemedicine services

Flexible spending accounts

Commuter benefits

Tuition assistance

Adoption assistance

Various voluntary insurance options

Employee discounts

Partner discount programs

Job summary

Michaels in Sugar Land, TX is seeking a Store Associate to help customers, locate products, and provide friendly checkout service. You will assist with truck unloading, stocking, and maintaining shelves to keep the store well-merchandised and in stock.

The role emphasizes customer engagement, enrollment in Rewards and Private Label Credit Cards, and adherence to SOPs. Candidates should have retail or customer service experience; must be at least 16 years old; expect varied shifts including

Qualifications

• Retail and/or customer service experience preferred.
• Must be at least sixteen (16) years old.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide a fast and friendly checkout experience; execute cash handling to standards.
• Engage customers on Rewards program and Private Label Credit Cards enrollments.
• Educate customers on VOC survey.
• Assist with Omni channel processes (BOPIS/SFS).
• Participate in truck unload, stocking, and planogram processes.
• Maintain merchandise recovery and in-stock store conditions.
• Support shrink and safety programs.
• Adhere to SOPs and company policies.

Skills

Customer service

Job description

Michaels in Sugar Land, TX is seeking a Store Associate to help customers, locate products, and provide friendly checkout service. You will assist with truck unloading, stocking, and maintaining shelves to keep the store well-merchandised and in stock.

The role emphasizes customer engagement, enrollment in Rewards and Private Label Credit Cards, and adherence to SOPs. Candidates should have retail or customer service experience; must be at least 16 years old; expect varied shifts including