Early Morning Retail Stocker & Customer Service Pro

Michaels; Ventura (CA); On-site; USD 23,000 - 27,000; Full time

Benefits offered by this job

Employee discounts

Partner discounts

Job summary

Michaels is hiring at our Ventura, CA location for a team member who helps customers shop, locates products, and provides solutions. You will ensure a fast, friendly checkout, handle cash, and promote the Rewards program and Private Label Credit Card enrollments.

You’ll support omni-channel processes (BOPIS, SFS) and assist with stocking, planograms, and store recovery to maintain in-stock conditions. You will also participate in loss prevention, safety programs, and SOP adherence, while being

Qualifications

• Retail and/or customer service experience preferred.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide a fast and friendly checkout experience; execute cash handling to standards.
• Explain Rewards program and Private Label Credit Cards and enroll customers.
• Educate customers on VOC survey.
• Assist with Omni channel processes (BOPIS, SFS).
• Participate in truck unloading, stocking and planogram processes.
• Complete merchandise recovery and store recovery to stay well-merchandised.
• Perform Store In Stock Optimization and AD set duties.
• Support shrink and safety programs.
• Follow SOPs and company policies; display positive conduct.
• Cross trained in Custom Framing selling and production.

Skills

Customer service

Cash handling

POS familiarity

Merchandising

Team interaction

Tools

POS system

Job description

Michaels is hiring at our Ventura, CA location for a team member who helps customers shop, locates products, and provides solutions. You will ensure a fast, friendly checkout, handle cash, and promote the Rewards program and Private Label Credit Card enrollments.

You’ll support omni-channel processes (BOPIS, SFS) and assist with stocking, planograms, and store recovery to maintain in-stock conditions. You will also participate in loss prevention, safety programs, and SOP adherence, while being