E-Commerce Specialist - Thrift Store Impact

The Salvation Army; Stockton (CA); On-site; USD 35,000 - 42,000; Full time

Benefits offered by this job

Career growth

Paid time off

Employee discounts

Monthly incentive bonus

Medical, dental, and vision

Retirement plan

AFLAC

EAP

Job summary

The Salvation Army Stockton ARC is seeking an Ecommerce Associate to manage high-value merchandise for the organization's online listings and ensure steady store supply. You will research pricing, verify item authenticity, photograph products, and handle listing and shipping workflows to meet daily quotas.

Responsibilities include customer support, inventory control, and collaboration with the district sales team to drive online sales and program support.

Qualifications

• High School graduate or equivalent.
• Demonstrated competency in skill area as indicated by verifiable training and/or experience.
• Ability to read and write and to understand and follow both written and verbal instructions.

Responsibilities

• Select high valued merchandise for ecommerce and supply stores.
• Research items to determine best price.
• Test items for functionality or authenticity before posting.
• Use Terapeak and listing/shipping software (SureDone, ShipStation).
• Maintain inventory procedures and track physical inventory.
• Assist with photography for online listings.
• Handle customer support via phone and email.
• Update customers on order status in real time.
• Meet daily posting quotas and sales targets.
• Collaborate with supervisors and team on daily ecommerce operations.

Skills

Customer service

Inventory management

Photography

Research tools

Listing/shipping software

Education

High School diploma or equivalent

Tools

Terapeak

SureDone

ShipStation

Job description

The Salvation Army Stockton ARC is seeking an Ecommerce Associate to manage high-value merchandise for the organization's online listings and ensure steady store supply. You will research pricing, verify item authenticity, photograph products, and handle listing and shipping workflows to meet daily quotas.

Responsibilities include customer support, inventory control, and collaboration with the district sales team to drive online sales and program support.