E-Commerce Associate: Thrift Store Online Sales & Listings

The Salvation Army USA Western Territory; San Diego (CA); On-site; USD 17,908 - 23,419; Full time

Benefits offered by this job

Career growth

Paid time off

Employee discounts

Referral bonuses

Health benefits

Retirement plan

Pet insurance

EAP

Job summary

The Salvation Army USA Western Territory is seeking an Ecommerce Associate for our San Diego thrift store. You will select high value merchandise from the ARC Center to list online and ensure a steady store supply.

Responsibilities include testing items for functionality or authenticity, photographing items, and using listing/shipping tools such as Sure Done, Ship Station, and Terapeak. You will handle phone and email support and work with the District Sales Manager to meet daily posting quotas

Qualifications

• High School graduate or equivalent.
• Demonstrated competency in skill area as indicated by verifiable training and/or experience.
• Ability to read and write and to understand and follow both written and verbal instructions.

Responsibilities

• Selecting high valued merchandise located at ARC Center to sell on ecommerce platform and supply physical stores with steady supply of collectible merchandise.
• Testing items to confirm functionality or authenticity prior to posting (e.g., electronics, jewelry).
• Basic understanding of third-party research software, Terapeak; including the ability to use listing and shipping software, Sure Done, Ship Station.
• Ability to use listing and shipment software at a fast pace.
• Assisting with photography of items for sale to be displayed on auction website.
• Handling phone and emailing customer support in a timely manner.
• Following up on all orders with customers in real time.
• Meeting daily posting quotas and weekly and monthly sales targets determined by Supervisor.
• Taking an active role and partnering with the District Sales Manager, Ecommerce Specialist Associate, and team members in the day-to-day operation of the ecommerce business.

Skills

Customer service

Attention to detail

Team collaboration

Communication

Fast-paced work

Education

High School graduate or equivalent

Tools

Sure Done

Ship Station

Terapeak

Job description

The Salvation Army USA Western Territory is seeking an Ecommerce Associate for our San Diego thrift store. You will select high value merchandise from the ARC Center to list online and ensure a steady store supply.

Responsibilities include testing items for functionality or authenticity, photographing items, and using listing/shipping tools such as Sure Done, Ship Station, and Terapeak. You will handle phone and email support and work with the District Sales Manager to meet daily posting quotas