E‑Commerce Sales & Listings Associate (Amazon/Shopify)

TP-Link NA

Irvine, Northern (CA, KY)

Hybrid

USD 65,000 - 80,000

Full time

14 days+

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Benefits offered by this job

Fully paid medical, dental, and vision

401k contributions

15 days vacation / 48 hours sick

11 paid holidays

Health and wellness benefits including

Quarterly team-building events

Free lunch Friday

Job summary

TP-Link Systems Inc. in Irvine, CA is seeking a Sales Assistant to support our fast-growing e-commerce business across Amazon and Shopify.

You will bridge sales operations, customer service, and order fulfillment, working with the Amazon manager, Shopify Store Manager, and warehouse teams to ensure smooth daily operations and an exceptional customer experience. The ideal candidate has 1–3 years in sales support or e-commerce, proficient Excel skills, and strong communication.

Qualifications

1–3 years of experience in sales support, customer service, or e-commerce operations.
Familiarity with Amazon Seller Central or Shopify platforms is a strong plus.
Proficient in Microsoft Excel.
Strong organizational and multitasking skills; detail-oriented and efficient.
Excellent communication skills with a customer-first attitude.
Able to work independently and manage priorities in a fast-paced environment.

Responsibilities

Support daily e-commerce sales operations across Amazon.
Manage channel pricing to maintain accurate and competitive product pricing.
Update PSI price lists to ensure accurate internal pricing information.
Support sales activities, including promotions, coupons, and promotional calendar management.
Create and monitor promotional codes and coupons to support sales initiatives.
Maintain and update Amazon product listings, including titles, bullet points, A+ Content, gallery images, and other product content.
Monitor product listings and identify issues that may impact sales or customer experience.
Initiate new SKU setup and monitor progress through completion.
Communicate with Amazon Chat Support and create support cases to resolve product listing issues.
Assist with responding to Amazon Andon emails and coordinate follow-up actions as needed.
Coordinate with internal teams to resolve product, listing, pricing, and inventory issues.
Upload inventory reports to the CRM to maintain accurate inventory data.
Consolidate inventory data and prepare reports for internal tracking and review.
Assist the sales team with day-to-day e-commerce operations.
Collaborate with internal teams to support daily e-commerce and sales operations.
Provide general sales and e-commerce support as needed.