E-Commerce Ops Supervisor in Training

The Kroger Co.; Lambertville (MI); On-site; USD 52,000 - 72,000; Full time

Job summary

The Kroger Co. is searching for an experienced e-Commerce Operations Leader to oversee day-to-day store online department activities, drive sales, and manage staffing.

You will develop associates, uphold safety and legal requirements, and ensure superb customer experience in a fast-paced environment. Responsibilities include hiring, scheduling, supervising, and coaching staff to meet productivity goals while aligning with Kroger's values of respect, honesty, integrity, diversity, inclusion, and

Qualifications

• High school diploma or GED is required.
• Proven supervisory experience is required.
• Experience with selecting and hiring staff.
• Strong organizational and communication skills.
• Ability to lift up to 25 pounds frequently and up to 50 pounds.
• Proficiency in Microsoft Office.

Responsibilities

• Meet/exceed customer expectations for the online shopping experience.
• Interview, hire, and staff the online department.
• Create schedules based on product flow and guidelines.
• Develop associates to meet productivity goals.
• Ensure compliance with laws and safety procedures.
• Train associates on order selector and customer attendant roles.
• Lead planning and execution of e-Commerce initiatives.
• Achieve sales, wage budgets, and customer satisfaction targets.

Skills

Supervisory experience

Hiring processes

Organization

Microsoft Office

Communication

Leadership

Education

High School Diploma or GED

Bachelor's Degree

Tools

POS system

Job description

The Kroger Co. is searching for an experienced e-Commerce Operations Leader to oversee day-to-day store online department activities, drive sales, and manage staffing.

You will develop associates, uphold safety and legal requirements, and ensure superb customer experience in a fast-paced environment. Responsibilities include hiring, scheduling, supervising, and coaching staff to meet productivity goals while aligning with Kroger's values of respect, honesty, integrity, diversity, inclusion, and