E-Commerce Operations Leader - Growth & Team Coaching

Kroger Co.; Kendallville (IN); On-site; USD 55,000 - 80,000; Full time

Benefits offered by this job

Healthcare coverage

Paid time off

Tuition reimbursement

Associate discounts

Career growth programs

Job summary

The Kroger Family of Companies is seeking a Store e-Commerce Operations Manager in Kendallville, IN to oversee daily online shopping activities. You will staff, train, and develop associates to hit sales goals while ensuring customer satisfaction and adherence to safety policies.

Responsibilities include scheduling, inventory oversight, substitutions, and collaboration with management to drive online orders and overall department performance.

Qualifications

• Supervise store e-Commerce operations and staff to meet goals.
• Experience in interviewing, hiring and scheduling for online shopping teams.
• Strong knowledge of Microsoft Office and basic POS systems.

Responsibilities

• Manage day-to-day e-Commerce store operations to meet sales goals and budgets.
• Staff the department and develop associates to achieve results.
• Ensure order accuracy, substitutions, and timely fulfillment.
• Lead the e-Commerce team in planning, execution and initiatives.
• Monitor expenses and maintain equipment and safety standards.

Skills

Staff supervision

Hiring process

Microsoft Office

Leadership

Education

High School Diploma or GED

Bachelor's Degree

Tools

POS systems

Job description

The Kroger Family of Companies is seeking a Store e-Commerce Operations Manager in Kendallville, IN to oversee daily online shopping activities. You will staff, train, and develop associates to hit sales goals while ensuring customer satisfaction and adherence to safety policies.

Responsibilities include scheduling, inventory oversight, substitutions, and collaboration with management to drive online orders and overall department performance.