E-Commerce Operations Lead & Team Coach

Kroger; Flushing (MI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Healthcare coverage

Flexible scheduling

Employee Assistance Program (EAP)

Job summary

Kroger Co. is seeking an individual to assist the Store e-Commerce manager in day-to-day operations of the store's e-Commerce department. You will help ensure a positive shopping experience, train staff, manage orders, and support scheduling and workflow to meet demand.

The role emphasizes adherence to laws, safety, and company guidelines, with responsibility to act as the in-charge when the Store e-Commerce manager is unavailable and to contribute to continuous process improvements.

Qualifications

• Supervisory experience as a requirement for coordinating store operations.
• Ability to read shelf tags and understand product placement.
• Basic computer literacy for clerical tasks and data entry.
• Basic math skills for counts, totals and reconciliations.
• Self-directed with minimal supervision to complete assigned tasks.

Responsibilities

• Assist with day-to-day operations of the store's e-Commerce department.
• Meet/exceed customer expectations for shopping experience and cleanliness.
• Train and supervise selectors and customer attendants as needed.
• Act as in-charge of the e-Commerce department when the manager is unavailable.
• Assist with scheduling and workload distribution for staff.
• Maintain and distribute order labels and handle perishable orders.
• Troubleshoot e-Commerce equipment and maintain supplies.
• Follow company guidelines and local laws and ensure safety.

Skills

Supervisory experience

Shelf tag reading

Basic computer skills

Basic math

Self-directed

Job description

Kroger Co. is seeking an individual to assist the Store e-Commerce manager in day-to-day operations of the store's e-Commerce department. You will help ensure a positive shopping experience, train staff, manage orders, and support scheduling and workflow to meet demand.

The role emphasizes adherence to laws, safety, and company guidelines, with responsibility to act as the in-charge when the Store e-Commerce manager is unavailable and to contribute to continuous process improvements.