E‑Commerce Operations Lead

Fred Meyer, Inc.; Canby (OR); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Healthcare coverage

Paid time off including holidays

Tuition reimbursement

Associate discounts

Career growth programs

Flexible scheduling

Job summary

Fred Meyer, Inc. oversees the store's e-Commerce department, driving sales, staffing, and associate development aligned with Kroger values. Based in Portland, OR, the team delivers on goals while maintaining service quality and adherence to safety standards.

The role emphasizes leadership, scheduling, and the execution of online initiatives, with emphasis on meeting weekly and annual targets and ensuring customer satisfaction across channels.

Qualifications

• Minimum high school diploma or GED with supervisory experience.
• Proven leadership and ability to staff and develop associates.
• Strong organization and MS Office skills; excellent communication.

Responsibilities

• Manage day-to-day operations of the store's e-Commerce department to meet sales goals.
• Staff the department and develop associates to achieve results.
• Lead planning and execution of e-Commerce initiatives and manage customer satisfaction.

Skills

Strong leadership

Excellent communication

Organizational skills

Microsoft Office

Staff development

Conflict management

Customer service focus

Education

Bachelor's Degree

High School Diploma or GED

Tools

POS

Job description

Fred Meyer, Inc. oversees the store's e-Commerce department, driving sales, staffing, and associate development aligned with Kroger values. Based in Portland, OR, the team delivers on goals while maintaining service quality and adherence to safety standards.

The role emphasizes leadership, scheduling, and the execution of online initiatives, with emphasis on meeting weekly and annual targets and ensuring customer satisfaction across channels.