E-Commerce Insights & Operations Analyst - Remote

WD-40 Company (UK); Northern (KY); Hybrid; USD 95,000 - 154,000; Full time

Benefits offered by this job

Medical insurance

Dental and vision insurance

401K match

Short-day Fridays

Vacation

Job summary

WD-40 Company seeks a Digital Commerce Operations and Insights Analyst to focus on e-commerce, especially Amazon.com and Amazon.ca. The role analyzes key metrics and provides data-driven insights to support strategic plans, with flexibility for remote work from a U.S. home office.

The position develops monthly KPI reports, collaborates on strategy to achieve EBITDA and sales goals, and crafts 18‑month to 3‑5 year plans that translate data into action.

Qualifications

• Bachelor's degree in business, with an emphasis in data analytics, marketing, Computer Science, or related field required.
• 5-7 years of successful sales and marketing analytics, in CPG or Agency side relevant to e-Retail/CPG.
• Experience working with Amazon highly preferred
• 3+ years of experience providing strategic thought leadership related to e-commerce in translating data concepts to related stakeholders in the business.
• Demonstrated experience working with cross-functional teams such as marketing and sales.
• Strong and comprehensive analytical and data interpretation skills and experience (syndicated point-of-sale and internal account-specific consumption data)

Responsibilities

• Analyze account performance and develop monthly KPI reports with recommendations.
• Collaborate on US strategy, goals, and plans to meet EBITDA and sales targets.
• Deliver data-driven e-commerce insights across data sources for 18-month to 3- to 5-year plans.
• Lead development of e-commerce performance scorecards with insights for stakeholders.
• Establish e-commerce KPIs for monthly reporting and monitor competitive activity.
• Analyze vendor portal and 3rd party data for planning, forecasting and budgeting.
• Work with cross-functional teams on item configurations and UPC revisions.
• Forecast accuracy and in-stock issue mitigation with the Sales team.
• Collaborate with Marketing and Sales to identify new item volume and priority.
• Track launches from inbound PO to site enablement and forecast recommendations.

Skills

Data analytics

Sales analytics

Cross-functional collaboration

Stakeholder communication

Amazon experience

Education

Bachelor's degree in business or related field

Job description

WD-40 Company seeks a Digital Commerce Operations and Insights Analyst to focus on e-commerce, especially Amazon.com and Amazon.ca. The role analyzes key metrics and provides data-driven insights to support strategic plans, with flexibility for remote work from a U.S. home office.

The position develops monthly KPI reports, collaborates on strategy to achieve EBITDA and sales goals, and crafts 18‑month to 3‑5 year plans that translate data into action.