E-commerce Implementation Lead — On‑Site Deployments & Growth

Base.com; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

Base. is seeking a technical implementation lead to drive client onboarding from kickoff to production launch. You will configure workflows, enable integrations (ERP, PIM, CMS, marketplaces) and design custom solutions within a complex architecture.

Assure strong client-facing communication, coordinate across Sales, CS, Product and Tech teams, and travel to client sites as needed to implement and validate deployments.

Qualifications

• Experience with complex system integration within e-commerce/ERP/logistics/SaaS environments.
• Strong technical mindset with ability to design and understand complex architectures (coding knowledge a plus).
• Experience in project management (scoping, coordination, follow-up) and end-to-end delivery.

Responsibilities

• Lead the implementation of new clients on Base., from kick-off to operational launch.
• Configure and set up Base. according to client needs, including product/workflows and integrations.
• Design and implement custom solutions with a focus on complex architecture and configurations.
• Support external integrations (ERP, PIM, CMS, marketplaces, carriers, payments) including data exchange, mappings, and testing.
• Provide ongoing client support as technical and functional point of contact during and after deployment.
• Collaborate with Sales and Customer Success to support the technical sales cycle.
• Relay client needs to Product and Tech teams and contribute to Base. evolution.
• Document, optimize, and standardize implementation processes.

Skills

System integration

E-commerce

ERP

SaaS

Coding knowledge

Client-facing

Job description

Base. is seeking a technical implementation lead to drive client onboarding from kickoff to production launch. You will configure workflows, enable integrations (ERP, PIM, CMS, marketplaces) and design custom solutions within a complex architecture.

Assure strong client-facing communication, coordinate across Sales, CS, Product and Tech teams, and travel to client sites as needed to implement and validate deployments.