E‑Commerce Email Marketing Manager

Carnival Corporation; Miami (FL); On-site; USD 95,000 - 125,000; Full time

Benefits offered by this job

Annual cash bonus

Equity incentive plan

Health benefits

Tuition reimbursement

Job summary

Carnival Corporation is hiring a Manager, E-Commerce Email to develop and execute the email content strategy, driving engagement and revenue across multiple guest-facing programs. You will work with Shore Excursions, Bar, Spa, Dining and Retail teams to align priorities and optimize the email program.

The role requires strong Salesforce and marketing automation experience, advanced Excel skills, and a data-driven mindset to improve segmentation, testing, and performance while ensuring compliance

Qualifications

• Bachelor’s degree in Marketing, Business, CS, or related field.
• Minimum 5 years in e-commerce or marketing roles.

Responsibilities

• Develop and execute content strategy for e-commerce emails.
• Collaborate with stakeholders across Shore Excursions, Bar, Spa, Dining and Retail.
• Oversee outbound email and notifications with creative, development and ops teams.
• Analyze KPIs: email metrics, traffic, revenue, and operational metrics.
• Lead data extensions, targeting, and personalization for email marketing.

Skills

Salesforce

Marketing automation

Excel

Analytical thinking

Project management

Cross-functional collaboration

Communication

Leadership

Education

Bachelor’s degree in Marketing/Business/CS

Tools

SQL

JSON/Guide templated language

HTML

AMPscript

Job description

Carnival Corporation is hiring a Manager, E-Commerce Email to develop and execute the email content strategy, driving engagement and revenue across multiple guest-facing programs. You will work with Shore Excursions, Bar, Spa, Dining and Retail teams to align priorities and optimize the email program.

The role requires strong Salesforce and marketing automation experience, advanced Excel skills, and a data-driven mindset to improve segmentation, testing, and performance while ensuring compliance