Email Marketing Specialist, Account Executive

ektello; Miami (FL); Hybrid; USD 85,360 - 128,040; Full time

Benefits offered by this job

Benefit options included

Job summary

A dynamic marketing agency is seeking an Email Marketing Specialist in Miami, Florida. This role involves overseeing pre-cruise guest communications, developing marketing campaigns with multiple teams, and ensuring message accuracy. Ideal candidates are self-starters with 2–3 years of relevant experience, excellent communication skills, and a bachelor's in marketing or related field. A competitive salary and flexible remote work options are offered.

Qualifications

• 2–3 years' experience in marketing, communications, or guest-centric role.
• Self-starter with excellent written and verbal communication skills.
• Experience working with CRM or marketing campaigns.

Responsibilities

• Oversee pre-cruise guest experience communications.
• Partner with teams to develop consumer email campaigns.
• Ensure accuracy of pre-cruise communications.

Skills

Email service providers familiarity

Written and verbal communication skills

Organizational skills

Presentation skills

Detail-oriented

Multi-tasking ability

Flexibility in fast-paced environment

Proficiency in Microsoft Office

Education

Bachelor’s degree in marketing, advertising, or related field

Job description

Email Marketing Specialist, Account Executive

5 days ago – be among the first 25 applicants.

Direct message the job poster from ektello.

DETAILS:

• 6-month W2 contract with high chance to extend
• 40 hours a week
• Mon–Thu onsite; Fridays remote
• Benefit options included

Journey with us – Combine your career goals and sense of adventure by joining our exciting team of employees.

Location: Miami, Florida – This position will work on-site.

Position Summary – In this position, you will oversee the overall pre-cruise guest experience, including the communication of revenue-generating onboard revenue and shore products, as well as critical non-revenue, need-to-know information for guests ahead of their voyage.

Under the direction of the Manager, Pre-Cruise Marketing, you will work closely with CRM, Creative Services, Onboard Marketing, Expeditions, Shore Excursions, Onboard Revenue, and more to develop email, direct mail, and other one-to-one marketing campaigns targeted to guests ahead of their voyage.

Essential Duties And Responsibilities

• Partner with Creative Services and CRM team to brief new consumer email campaigns as part of the pre-cruise guest journey.
• Work closely with Digital and IT to support creative needs of operational and transactional pre-cruise communication, ensuring continuity across the full guest journey.
• Brief, QA, and report on ad-hoc and automated pre-cruise emails.
• Develop detailed timelines and documentation to ensure all stakeholders are aware of go-live dates and enhancements.
• Track progress with Creative Project Management team and CRM team to ensure deadlines and approval milestones are met.
• Ensure accuracy of all pre-cruise communication by staying up-to-date on all pre-cruise product details by destination and voyage type.
• Organize related strategic documents and campaign assets in a shared drive.
• Facilitate the development of presentations to executive leaders.

Qualifications, Knowledge and Skills

• Familiarity with email service providers such as Salesforce/ExactTarget, CheetahMail, etc., and a bachelor’s degree in marketing, advertising, or related field.
• Minimum of 2–3 years' experience in marketing, communications, or guest‑centric role.
• Self‑starter with excellent written and verbal communication skills.
• Strong organizational and presentation skills.
• Detail‑oriented.
• Ability to multi‑task and be flexible in a fast‑paced environment.
• Proficiency in Microsoft Office.

We know there's a lot to consider. As you go through the application process, our recruiters will gladly provide guidance and answer any additional questions.

Miami, FL compensation range: $85,360.00 – $128,040.00; remote flexibility.