E-Commerce Department Lead: Growth & Operations Leadership

Kroger; Richmond (VA); On-site; USD 60,000 - 75,000; Full time

Job summary

Kroger is seeking a qualified professional to manage the day-to-day operations of the store’s e-Commerce department in Richmond, VA. You will staff the department, develop associates, ensure customer satisfaction, and uphold Kroger’s core values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities include staffing, training, meeting sales goals, and ensuring compliance with laws, safety, and company policies.

Qualifications

• Effective communication skills.
• Strong organizational skills.
• Strong leadership skills.
• Basic knowledge of computers.

Responsibilities

• Oversee day-to-day operations of the store's e-Commerce department to meet sales goals and budgets.
• Staff the department and develop associates to achieve results.
• Ensure orders are filled accurately and on time with substitutions when needed.
• Train associates on order selector and customer attendant roles.

Skills

Communication

Organizational skills

Leadership

Computer basics

Retail experience

Education

High school diploma or equivalent

Tools

POS experience

Job description

Kroger is seeking a qualified professional to manage the day-to-day operations of the store’s e-Commerce department in Richmond, VA. You will staff the department, develop associates, ensure customer satisfaction, and uphold Kroger’s core values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities include staffing, training, meeting sales goals, and ensuring compliance with laws, safety, and company policies.