E-Commerce & Customer Service Team Lead

Whole Foods Market; Littleton (CO); On-site; USD 28,000 - 48,000; Full time

Benefits offered by this job

Whole Benefits

Store discount

Paid time off

Job summary

Whole Foods Market in Littleton, CO is seeking an Associate Team Leader to support the Team Leader in running Customer Service and E-Commerce programs at the store. You will oversee checkout experiences, grocery delivery and pickup, safety, and daily operations, while coaching Team Members and driving performance through metrics. This role requires 18+ months retail with supervisory experience; strong communication and teamwork are essential; eligibility for Whole Benefits applies.

Qualifications

• Retail experience with supervisory exposure.
• Ability to lift 50 lbs.
• Flexible schedule including nights and weekends.
• Strong customer service orientation.

Responsibilities

• Delivers outstanding customer experience and ensures service quality.
• Balances in-store customer service with online order fulfillment.
• Monitors labor budget and schedule to meet customer needs.
• Coaches and develops Team Members toward high performance.

Skills

Task management

Labor utilization

Communication skills

Leadership

Microsoft Office

Tools

Retail systems

Job description

Whole Foods Market in Littleton, CO is seeking an Associate Team Leader to support the Team Leader in running Customer Service and E-Commerce programs at the store. You will oversee checkout experiences, grocery delivery and pickup, safety, and daily operations, while coaching Team Members and driving performance through metrics. This role requires 18+ months retail with supervisory experience; strong communication and teamwork are essential; eligibility for Whole Benefits applies.