E‑Commerce & Customer Experience Supervisor

Whole Foods Market IP. L.P.; Nashua (NH); On-site; USD 22,730 - 41,603; Full time

Benefits offered by this job

Store discount

Paid time off

Health & wellness support programs

Job summary

A leading grocery retailer in Nashua, NH is seeking a Supervisor for Customer Service & E-Commerce programs. In this role, you will lead processes that ensure a seamless checkout experience, manage team productivity, and uphold safety and quality standards. You will monitor key performance metrics, support team leadership, and strive to maintain compliance with safety regulations. Candidates should have 12+ months of retail experience and strong interpersonal skills. Competitive pay and comprehensive benefits are included.

Qualifications

• 12+ months retail experience.

Responsibilities

• Deliver outstanding customer experience and hold Team Members accountable.
• Monitor in-store and online customer flow.
• Develop, coach, and motivate Team Members.

Skills

Task management

Strong analysis skills

Interpersonal skills

Motivational skills

Proficient with Microsoft Office

Job description

A leading grocery retailer in Nashua, NH is seeking a Supervisor for Customer Service & E-Commerce programs. In this role, you will lead processes that ensure a seamless checkout experience, manage team productivity, and uphold safety and quality standards. You will monitor key performance metrics, support team leadership, and strive to maintain compliance with safety regulations. Candidates should have 12+ months of retail experience and strong interpersonal skills. Competitive pay and comprehensive benefits are included.