Customer Experience & E‑Commerce Supervisor

Whole Foods Market; Reno (NV); On-site; USD 21,352 - 40,225; Full time

Benefits offered by this job

Store discount

Paid time off

Health & wellness support programs

Job summary

A national supermarket chain seeks a Customer Service Supervisor in Reno, NV, to lead customer service and E-commerce operations. This role includes managing team performance, improving customer experiences, and ensuring adherence to safety standards. Candidates should have at least 12 months of retail experience, strong interpersonal skills, and be capable of managing dynamic customer flows. The position offers a range of benefits including discounts and health programs, with a salary range of $15.50-$29.20 hourly depending on experience.

Qualifications

• 12+ months retail experience.

Responsibilities

• Deliver outstanding customer experience.
• Establish expectations for customer service.
• Monitor customer flow and assign tasks.
• Ensure compliance with regulations.
• Develop and motivate Team Members.

Skills

Task management

Strong analysis skills

Interpersonal skills

Customer relationship skills

Teaching skills

Proficient with Microsoft Office

Job description

A national supermarket chain seeks a Customer Service Supervisor in Reno, NV, to lead customer service and E-commerce operations. This role includes managing team performance, improving customer experiences, and ensuring adherence to safety standards. Candidates should have at least 12 months of retail experience, strong interpersonal skills, and be capable of managing dynamic customer flows. The position offers a range of benefits including discounts and health programs, with a salary range of $15.50-$29.20 hourly depending on experience.