E-Commerce & Customer Service Team Lead

Whole Foods Market IP. L.P.; Reno (NV); On-site; USD 21,352 - 40,225; Full time

Benefits offered by this job

Store discount

Paid time off

Health & wellness support programs

Job summary

A prominent grocery retailer is seeking a Customer Service Supervisor in Reno, Nevada, who will support E-Commerce and checkout processes. You will drive a high-quality customer experience, manage daily operations, and mentor your team members. Applicants should have over 12 months of retail experience and excellent interpersonal skills. This position offers a wage range of $15.50-$29.20 hourly, with benefits including a store discount and health support programs.

Qualifications

• 12+ months retail experience

Responsibilities

• Deliver outstanding customer experience and hold Team Members accountable.
• Establish clear expectations for balancing in-store customer service and online orders.
• Develop and coach Team Members to maintain high performance.

Skills

Task management

Strong analysis skills

Interpersonal skills

Teaching ability

Proficiency in Microsoft Office

Job description

A prominent grocery retailer is seeking a Customer Service Supervisor in Reno, Nevada, who will support E-Commerce and checkout processes. You will drive a high-quality customer experience, manage daily operations, and mentor your team members. Applicants should have over 12 months of retail experience and excellent interpersonal skills. This position offers a wage range of $15.50-$29.20 hourly, with benefits including a store discount and health support programs.