Customer Service & E-Commerce Lead

Whole Foods Market IP. L.P.; Chappaqua (NY); On-site; USD 24,796 - 41,603; Full time

Benefits offered by this job

Health insurance

Retirement plan

Store discount

Paid time off

Job summary

A leading grocery retailer in Chappaqua, NY, seeks a Customer Service Supervisor to enhance the checkout experience and manage grocery delivery operations. The role involves ensuring customer satisfaction, overseeing team productivity, and maintaining compliance with health and safety regulations. Ideal candidates should possess retail experience, excellent interpersonal and analytical skills, and the ability to thrive in a dynamic environment. An attractive hourly wage is offered, along with comprehensive benefits.

Qualifications

• 12+ months retail experience.

Responsibilities

• Deliver outstanding customer experience and hold Team Members accountable.
• Monitor in-store and online customer flow.
• Develop, coach, and motivate Team Members.

Skills

Task management

Strong analysis skills

Interpersonal skills

Motivational skills

Microsoft Office proficiency

Job description

A leading grocery retailer in Chappaqua, NY, seeks a Customer Service Supervisor to enhance the checkout experience and manage grocery delivery operations. The role involves ensuring customer satisfaction, overseeing team productivity, and maintaining compliance with health and safety regulations. Ideal candidates should possess retail experience, excellent interpersonal and analytical skills, and the ability to thrive in a dynamic environment. An attractive hourly wage is offered, along with comprehensive benefits.