E‑Commerce & Guest Experience Supervisor

Whole Foods Market; Salem (NH); On-site; USD 22,730 - 41,603; Full time

Benefits offered by this job

Store discount

Paid time off

Health & wellness support programs

Job summary

Whole Foods Market is seeking a Supervisor for Customer Service & E-Commerce in Salem, NH. You will lead processes for checkout, grocery delivery, and pickup, focusing on safety and quality. The position involves managing daily operations and supporting Team Members in adherence to WFM values.

Responsibilities include ensuring outstanding customer experiences and developing Team Members while adhering to health and safety standards. The wage range for this position is $16.50-$30.20 per hour based on experience.

Qualifications

• 12+ months retail experience.

Responsibilities

• Deliver outstanding customer experience.
• Monitor customer flow and assign tasks.
• Ensure effective responses to customer questions.
• Develop, coach, and motivate Team Members.

Skills

Task management

Strong analysis skills

Interpersonal skills

Motivational skills

Customer relationship skills

Teaching skills

Proficiency in Microsoft Office

Job description

Whole Foods Market is seeking a Supervisor for Customer Service & E-Commerce in Salem, NH. You will lead processes for checkout, grocery delivery, and pickup, focusing on safety and quality. The position involves managing daily operations and supporting Team Members in adherence to WFM values.

Responsibilities include ensuring outstanding customer experiences and developing Team Members while adhering to health and safety standards. The wage range for this position is $16.50-$30.20 per hour based on experience.