E‑Commerce Car Sales Specialist – Customer-Driven Purchases

Auto Dealership VII, LLC; Austin (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health insurance

401k matching

Employee discounts

YouDecide discounts

DRVPNK charity program

Job summary

AutoNation's e-Commerce Sales Associate role focuses on guiding hundreds of customers from online and phone inquiries to in-store experiences. You will answer questions, provide information, and help negotiate terms to fit budgets while delivering an exceptional customer experience.

With or without prior sales, you’ll drive targeted results, follow up to ensure satisfaction, and seamlessly transition customers to the Service department to support ownership.

Qualifications

• High school diploma or equivalent.
• Demonstrated ability to deliver exceptional customer experience.
• Drive to set and meet targeted sales goals.
• Prior sales or retail experience preferred.
• Strong communication, consultative, interpersonal and organizational skills.
• Willingness to follow up with customers and work with technology.
• Valid in-state driver's license and safe driving record.

Responsibilities

• Help customers select vehicles and negotiate terms to fit budgets and lifestyles.
• Guide customers from online and phone inquiries to an in-store experience.
• Close deals and ensure customer satisfaction throughout the ownership journey.
• Follow up with customers and transition to the Service department when needed.

Skills

Communication skills

Interpersonal skills

Customer service

Closing deals

Goal-oriented

Education

High school diploma or equivalent

Tools

CRM software

Job description

AutoNation's e-Commerce Sales Associate role focuses on guiding hundreds of customers from online and phone inquiries to in-store experiences. You will answer questions, provide information, and help negotiate terms to fit budgets while delivering an exceptional customer experience.

With or without prior sales, you’ll drive targeted results, follow up to ensure satisfaction, and seamlessly transition customers to the Service department to support ownership.