E‑Commerce Auto Sales Associate

AutoNation; Phoenix (AZ); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

401k matching

Maternity benefits

Associate purchase discounts

YouDecide deals

Charity engagement via DRVPNK

Job summary

AutoNation is seeking an e-Commerce Sales Associate to guide customers through the vehicle buying journey in a no-haggle environment. You will respond to online, phone, and in-person leads, provide information, and help transition customers to an in-store experience while delivering exceptional service.

The role emphasizes strong communication, a willingness to help customers, and prior sales or retail experience, with opportunities to grow into finance, management, and beyond within a

Qualifications

• Strong communication and interpersonal skills are essential for guiding customers.
• Experience in sales or customer service is preferred to excel in a no-haggle environment.
• Willingness to engage with technology and digital channels.
• Driven to help customers and achieve targeted goals.

Responsibilities

• Respond to leads via online, phone, and in-person channels to guide vehicle purchases.
• Provide information, answer questions, and help transition customers to in-store experience.
• Follow up with customers to ensure satisfaction and drive loyalty.

Skills

Strong communication

Interpersonal skills

Sales or customer service experience

Technology affinity

Education

High school diploma or equivalent

Tools

CRM software

Phone/online sales tools

Job description

AutoNation is seeking an e-Commerce Sales Associate to guide customers through the vehicle buying journey in a no-haggle environment. You will respond to online, phone, and in-person leads, provide information, and help transition customers to an in-store experience while delivering exceptional service.

The role emphasizes strong communication, a willingness to help customers, and prior sales or retail experience, with opportunities to grow into finance, management, and beyond within a