E-Commerce Car Sales Associate - No-Haggle, High Impact

AutoNation; Columbus (GA); On-site; USD 21,000 - 28,000; Full time

Job summary

AutoNation is redefining the car-buying experience with a no-haggle environment. The E-Commerce Sales Associate engages with hundreds of customers online, over the phone and in person, guiding them from inquiry to in-store visit while delivering exceptional service.

You will respond to leads promptly, answer questions, and present information to help customers select vehicles, negotiate terms, and close deals.

Qualifications

• High school diploma or equivalent.
• Proven ability to provide an exceptional customer experience.
• Drive to set and achieve targeted goals.
• Prior sales experience, retail preferred.
• Demonstrated communication, consultative, interpersonal and organizational skills.
• Willingness to follow up with customers.
• Experience and desire to work with technology.
• Valid in-state driver’s license and an acceptable, safe driving record.

Responsibilities

• Respond to leads in a timely fashion and answer questions to guide customers from phone/internet contact to in-store experience.
• Explain terms and payment options to ensure customer lifestyles, budgets, and expectations are met; close the deal.
• Drive exceptional customer experience before and after purchase to build loyalty.
• Follow up with customers and transition them to the Service department to support ownership experience.

Skills

Communication skills

Interpersonal skills

Sales experience

Customer service

Technology proficiency

Education

High school diploma or equivalent

Job description

AutoNation is redefining the car-buying experience with a no-haggle environment. The E-Commerce Sales Associate engages with hundreds of customers online, over the phone and in person, guiding them from inquiry to in-store visit while delivering exceptional service.

You will respond to leads promptly, answer questions, and present information to help customers select vehicles, negotiate terms, and close deals.