E‑Commerce Car Sales Associate - Customer Experience Champion

AutoNation; Tempe (AZ); On-site; USD 32,000 - 97,000; Full time

Benefits offered by this job

401k matching

Health, dental, vision insurance

Associate discounts on vehicles and服务

Job summary

AutoNation is redefining the car-buying experience, and the e-Commerce Sales Associate role connects online, phone, and in-person contacts to guide customers through their vehicle purchase with a no-haggle environment. You’ll respond to leads promptly, answer questions, negotiate terms, and close deals while ensuring exceptional service and smooth handoffs to the Service department.

With nationwide inventory and a supportive team, this role offers competitive benefits, career growth, and a

Qualifications

• High school diploma or equivalent.
• Proven ability to provide an exceptional customer experience.
• Drive to set and achieve targeted goals.
• Prior sales experience, retail preferred.
• Demonstrated communication, consultative, interpersonal and organizational skills.
• Willingness to follow up with customers.
• Experience and desire to work with technology.
• Valid in-state driver’s license and an acceptable, safe driving record.

Responsibilities

• Help customers select their perfect vehicle and negotiate terms to fit budgets and lifestyles.
• Close the deal and ensure a seamless transition to the Service department for ownership experience.

Skills

Communication

Interpersonal skills

Sales experience

Education

High school diploma or equivalent

Job description

AutoNation is redefining the car-buying experience, and the e-Commerce Sales Associate role connects online, phone, and in-person contacts to guide customers through their vehicle purchase with a no-haggle environment. You’ll respond to leads promptly, answer questions, negotiate terms, and close deals while ensuring exceptional service and smooth handoffs to the Service department.

With nationwide inventory and a supportive team, this role offers competitive benefits, career growth, and a