E-Commerce Car Sales Associate - Create Stellar Customer Experiences

United Fidelity Bank; Corpus Christi (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401k matching

Health insurance

Dental insurance

Vision insurance

Maternity benefits

Associate purchase program

Job summary

AutoNation is seeking an e-Commerce Sales Associate to guide customers across online, phone, and in-store channels in a no-haggle environment. You will respond to leads promptly, answer questions, and provide information to help customers complete their vehicle purchase.

You’ll build loyalty by following up after the sale and coordinating with the Service team to support ownership experiences, with emphasis on clear communication and exceptional service.

Qualifications

• Proven ability to provide an exceptional customer experience.
• Drive to set and achieve targeted goals.
• Prior sales or retail experience preferred.
• Demonstrated communication and organizational skills.

Responsibilities

• Help customers choose vehicles and negotiate terms.
• Respond to inquiries online, by phone, and in person to guide them to an in-store visit.
• Maintain customer satisfaction and transition to service for ongoing ownership support.

Skills

Strong communication

Customer service

Sales experience

Interpersonal skills

Education

High school diploma

Tools

CRM software

Phone sales tools

Job description

AutoNation is seeking an e-Commerce Sales Associate to guide customers across online, phone, and in-store channels in a no-haggle environment. You will respond to leads promptly, answer questions, and provide information to help customers complete their vehicle purchase.

You’ll build loyalty by following up after the sale and coordinating with the Service team to support ownership experiences, with emphasis on clear communication and exceptional service.