E‑Commerce Auto Sales Specialist

AutoNation; Tucson (AZ); On-site; USD 36,000 - 50,000; Full time

Benefits offered by this job

Competitive benefits

401k matching

Health, dental, vision insurance

Maternity benefits

Associate purchase programs

Job summary

AutoNation is seeking an e-Commerce Sales Associate to engage hundreds of customers across online, phone, and in-store channels. You will respond to leads quickly, answer questions, and guide customers from internet contact to a no-haggle in-store experience while delivering exceptional service.

You will help customers select vehicles, discuss terms and payment options, and close deals. The role emphasizes follow-up to ensure satisfaction and loyalty across AutoNation's nationwide network.

Qualifications

• Strong communication and interpersonal skills are required.
• Customer service or sales experience is preferred.
• Willingness to follow up with customers and maintain case notes.

Responsibilities

• Interact with customers online, over the phone, and in person to guide vehicle purchases.
• Respond to leads in a timely fashion and answer questions to move from contact to in-store experience.
• Close deals by aligning payment options with customers' budgets and lifestyles.
• Follow up post-purchase to ensure satisfaction and transition customers to the Service department.

Skills

Strong communication

Interpersonal skills

Customer service experience

Education

High school diploma or equivalent

Job description

AutoNation is seeking an e-Commerce Sales Associate to engage hundreds of customers across online, phone, and in-store channels. You will respond to leads quickly, answer questions, and guide customers from internet contact to a no-haggle in-store experience while delivering exceptional service.

You will help customers select vehicles, discuss terms and payment options, and close deals. The role emphasizes follow-up to ensure satisfaction and loyalty across AutoNation's nationwide network.