E-Commerce Auto Sales Associate - Drive Customer Impact

AutoNation; Amarillo (TX); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Competitive benefits

401k matching

Discount programs for vehicles and add

DRVPNK charitable program

Job summary

AutoNation’s e-Commerce Sales Associate role involves guiding customers through vehicle purchases across online, phone, and in-person channels in a no-haggle environment. You will respond to leads quickly, answer questions, and help transition customers from digital contact to an in-store experience while delivering exceptional service.

Responsibilities include driving loyalty through follow-ups, achieving targeted goals, and supporting customers from purchase to service.

Qualifications

• Proven ability to provide an exceptional customer experience.
• Drive to set and achieve targeted goals.
• Prior sales experience, retail preferred.

Responsibilities

• Assist hundreds of customers online, by phone, and in person to guide their vehicle purchases.
• Respond to leads promptly and provide information to help customers move from inquiry to in-store purchase.
• Follow up to ensure customer satisfaction and help transition customers to the Service department.

Skills

Communication skills

Interpersonal skills

Sales experience

Customer service experience

Education

High school diploma

Job description

AutoNation’s e-Commerce Sales Associate role involves guiding customers through vehicle purchases across online, phone, and in-person channels in a no-haggle environment. You will respond to leads quickly, answer questions, and help transition customers from digital contact to an in-store experience while delivering exceptional service.

Responsibilities include driving loyalty through follow-ups, achieving targeted goals, and supporting customers from purchase to service.