E-Commerce Auto Sales Associate - Customer-Driven Growth

AutoNation; Columbus (GA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive compensation

401k matching

Health, dental, vision

Maternity benefits

Job summary

AutoNation is redefining the car-buying experience with a no-haggle, customer-centric model. Our e-Commerce Sales Associates respond to online and in-store leads, guide customers through vehicle selection, negotiate terms, and close deals while ensuring a seamless ownership journey.

Join a team that values clear communication, reliability, and a passion for technology-enabled shopping. You will help transition customers to the Service department and drive loyalty with exceptional service.

Qualifications

• High school diploma or equivalent required.
• Excellent communication and customer-service skills.
• Retail sales experience preferred and a track record of meeting targets.
• Strong interpersonal and organizational abilities.
• Comfort with technology and basic digital tools.
• Willingness to follow up with customers to ensure satisfaction.
• Valid in-state driver’s license with a safe driving record.

Responsibilities

• Respond to online, phone, and in-person leads to guide vehicle purchases.
• Help customers select vehicles and negotiate terms to fit their budgets and needs.
• Close deals and move customers from inquiry to in-store purchase.
• Transition customers to the Service department to support ownership experience.
• Follow up after purchase to build loyalty and satisfaction.

Skills

Customer experience

Sales experience

Communication

Interpersonal skills

Organizational skills

Technology-savvy

Goal-driven

Follow-up

Education

High school diploma or equivalent

Job description

AutoNation is redefining the car-buying experience with a no-haggle, customer-centric model. Our e-Commerce Sales Associates respond to online and in-store leads, guide customers through vehicle selection, negotiate terms, and close deals while ensuring a seamless ownership journey.

Join a team that values clear communication, reliability, and a passion for technology-enabled shopping. You will help transition customers to the Service department and drive loyalty with exceptional service.