E-Commerce ATL: Lead Safety, Quality & Service Excellence

Whole Foods Market; Mount Pleasant (SC); On-site; USD 30,000 - 48,000; Full time

Benefits offered by this job

Whole Benefits

Store discount

Paid time off

Health & wellness programs

Financial wellness

Job summary

Whole Foods Market in Mount Pleasant, SC seeks an Associate Team Leader for E-Commerce to drive the delivery and pick-up experience. You will lead a team, onboard and train Team Members, and partner with store leadership to optimize operations.

This role emphasizes safety, quality, and customer service, with duties including coaching, scheduling, and process improvement to meet order times and provide seamless customer experiences.

Qualifications

• Experience leading onboarding and training for Team Members.
• Ability to coach and provide performance feedback regularly.
• Strong attention to safety protocols and hazard identification.

Responsibilities

• Onboard and train Team Members on SOPs, quality, and safety.
• Provide timely coaching to drive skill development and engagement.
• Collaborate with Store Leader to identify high-potential teammates and create development plans.
• Monitor order times and adjust staffing to meet customer needs and deadlines.
• Lead safety initiatives and ensure regulatory compliance across the store.

Skills

Team leadership

Coaching

Safety awareness

Customer service

Job description

Whole Foods Market in Mount Pleasant, SC seeks an Associate Team Leader for E-Commerce to drive the delivery and pick-up experience. You will lead a team, onboard and train Team Members, and partner with store leadership to optimize operations.

This role emphasizes safety, quality, and customer service, with duties including coaching, scheduling, and process improvement to meet order times and provide seamless customer experiences.